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providing opetational insight

 

 

 

 

 

 

 

 

 

 

 

 

Network design

 

Network consultancy

 

Network installation

 

Managed service

 

Call billing

 

PROVISTA management product set has been created from scratch from standards based products to allow us to create exactly what the customer requires without the costly over heads normally associated with a managed service.

managed services

Our remote monitoring and remote engineering services are an extremely cost effective managed service solution.  From our unique position on your network we can provide all the services you would expect from a 24/7 managed service.

 We provide....

  • Monitoring

  • Alerting

  • Trending

  • Moves,Adds,Changes,Deletions

  • Backups

Our web portal provides you remote access to your backup's it also gives you keys to our NOC to allow you to "see what we see" as well as log and track trouble tickets.

Our managed service allows you to do as much or as little of your administration as you see fit, it can also take the monotony out of the menial tasks and free your staff up to focus on business development.

We want to provide you with the best customer service and as part of this we will continually review and report back on the operation of your environment.  As part of our monthly review process we will arrange meetings with you at your convenience and provide stats on the performance of your network, Analysis and Advice on OS and Application Patch Management as well as review what work we have completed for you during the last month. This allows you to provide your customers with best possible service.

 

Provista airgap managed service solution

Provista IPT managed service

weathermap

Our network weathermap implementation allows you to have an executive over view of the main links in your network. 

As an executive over view it can give you a feel as to how heavily your network is being utilised.  It also allows you to spot potential trouble spots before they become a call to your helpdesk.

 

Provista weathermap implementation